PRIVACY POLICY AND DATA PROTECTION

  1. Collection, processing, and use of personal data on the website:

In accordance with the General Data Protection Regulation 2016/679 (GDPR) and the Organic Law 3/2018, on Personal Data Protection and Guarantee of Digital Rights (LOPDGDD), we inform you that, to use some of the services offered by our website, it may be necessary for you to provide certain personal data which will be incorporated into automated files.

In compliance with the new provisions of Regulation (EU) 2016/679 of the European Parliament and Council of April 27, 2016, and the Organic Law 3/2018 of December 5, on Personal Data Protection and Guarantee of Digital Rights, related to the protection of individuals with regard to the processing of personal data and the free movement of such data, and repealing Directive 95/46/EC, we inform you that the data controller is:

To make any observations regarding possible infringements of intellectual or industrial property rights or any of the content on the website, you can contact the company through any of the aforementioned means.

The content of the Website aims to inform users about the services offered by the company as a result of requests, procedures, or processes carried out by the User through the website. The data subject to processing will be those provided by you through the forms contained on the website or through emails sent to the addresses identified on the site, as well as any others generated during the maintenance of the relationship.

All fields marked as mandatory in any of the forms must be filled out; failure to do so may prevent us from fulfilling your request or providing you with the requested services.

Additionally, during this data collection process, you may be asked for consent for purposes that are not directly related to the service or relationship at hand. If you do not agree with such additional processing, you may check the corresponding box.

Information requesters: The personal data used in these cases comes from the interested party, who provides it to CLINICA HOFFNER, S.L. by completing the contact form on the Website, making a phone call, or sending an email.

This data is used to address queries and provide information to those who request or expressly authorize it, primarily through email.

Users who access this Website confirm that they are of the minimum legal age set by the General Data Protection Regulation 679/2016 (14 years) or by the applicable national regulation to provide consent regarding Information Society Services.

By accessing this Website, the User expressly agrees to all clauses of its legal information, privacy policy, and cookie policy, as well as all specific conditions for the use of certain services. If the User does not accept any of the aforementioned clauses, they must refrain from accessing this Website.

By accessing CLINICA HOFFNER, S.L.’s accounts on social networks, the User accepts the processing of their personal data by them according to their privacy policies.

  1. Purpose of processing personal data:

2.1. What will we do with your personal data?

At CLINICA HOFFNER, S.L., we will process your personal data collected through the Website for the following purposes:

  • Sending information requested through the contact forms on the Website to request any type of consultation related to the products or services provided by the company.
  • Analyzing the user’s profile to optimize, measure, and personalize the use of the Website.
  • Sending newsletters, as well as commercial communications regarding promotions and/or advertising from the Website.

Additionally, you may object to receiving commercial communications at any time by contacting CLINICA HOFFNER, S.L.

The fields in these records are mandatory, and the goals outlined cannot be carried out without these details.

2.2. How long will we keep the personal data collected?

Personal data provided will be kept while managing your communication and/or until you request its deletion and during the minimum time necessary to comply with legal obligations or any legal liabilities arising from the services provided.

  1. Legitimacy:

The processing of your data is based on the following legal grounds:

  • Consent: Free, specific, informed, and unequivocal consent. We inform you by providing this privacy policy, which you can accept by declaring your agreement through a clear affirmative action, such as checking the corresponding box.

If you do not provide your data or if the information provided is erroneous or incomplete, we will not be able to address your request, and it will be impossible to provide the requested information or carry out the contracting of services.

  1. Guarantee:

The User guarantees that the data provided is true, accurate, complete, and up to date, being responsible for any direct or indirect damage or harm that may arise from the failure to comply with this obligation. If the data provided belongs to a third party, the User guarantees that they have informed the third party and obtained their authorization to provide their personal data to CLINICA HOFFNER, S.L.

  1. Data retention:

Your data will be kept while maintaining the contractual relationship or for the years necessary to comply with legal obligations, unless you request its cessation or for the time necessary to fulfill the purposes for which it was collected.

  1. Recipients:

Your data will be stored under strict security measures to ensure its confidentiality and safety. Similarly, it will only be shared with the following entities for the following purposes:

  • Entities and providers who provide services to CLINICA HOFFNER, S.L. to carry out these services. These entities and providers are properly accredited and sign the corresponding data processing contract in compliance with the current data protection regulations.
  • Official entities and organizations in compliance with the current laws and regulations.

Recipients outside the European Union: CLINICA HOFFNER, S.L. does not transfer personal data to third parties or contract service providers outside the European Union.

Data will not be shared with any third parties, except in the cases described above, unless required by law or prior authorization.

  1. Rights:

As an individual who has provided personal data to us, you have the full right to obtain confirmation about whether we are processing your personal data, and you are specifically entitled to exercise the following rights recognized by data protection law:

  • Right to ACCESS your personal data.
  • Right to RECTIFY inaccurate data.
  • Right to DELETE the data when, among other reasons, the data is no longer necessary for the purposes for which it was collected.
  • In certain circumstances, you may request the RESTRICTION of data processing, in which case we will only retain the data for the exercise or defense of claims.
  • In certain circumstances and for reasons related to your particular situation, you may exercise your right to OPPOSE the processing of your data. We will cease processing your data, unless there are overriding legitimate reasons or the exercise or defense of legal claims.
  • In certain circumstances and for reasons related to your particular situation, you may request PORTABILITY of your data.

You can exercise these rights or request additional information by providing a copy of an identification document and briefly explaining your case and the right you wish to exercise by sending a letter to CLINICA HOFFNER, S.L. at the main address: C/ REAL, 46, – 41800 Sanlucar La Mayor (Sevilla). Email: info@clinicahoffner.com, or via email: info@clinicahoffner.com.

Additionally, in case of violation of any of your rights, you have the right to file a complaint with the Spanish Agency for Data Protection (AEPD), located at C/ Jorge Juan, 6, 28001-Madrid, or through the AEPD’s electronic headquarters: https://sedeagpd.gob.es/sede-electronica-web/.

  1. Duration and modification of the Privacy Policy:

CLINICA HOFFNER, S.L. reserves the right to modify, partially or entirely, this Privacy Policy by publishing changes on the Website. Also, without prior notice, we may make the changes we deem appropriate, including altering, removing, or adding services and how they are presented or located.

As a result, the general conditions/Policies that are published at the time of access will be understood to be in force, and the User should review them periodically.

Regardless of the above, CLINICA HOFFNER, S.L. may terminate, suspend, or interrupt access to the Website content at any time without prior notice, and the User will not be entitled to claim compensation.

Privacy policy drafted and provided by PROTECTION REPORT SOLUTIONS, S.L., a company specializing in GDPR, which reserves the legal actions against anyone who copies and uses the content illegitimately.